EMV

emvcard

What Is EMV Chip and Pin?

FAQ

When is my new card getting here?
A: CARDS WERE MAILED OUT 8/10/2017.  If you do not receive your new card by 8/30/2017, please contact us.

When will my old card no longer work?
A:  Your non-chip card will no longer work after 9/30/2017.

Is my PIN the same?
A: Yes, your PIN is the same.  If you forgot, call us and we can reset it for you.

Is it a new number?
A: No.  You EMV card is the same number as your old card.  The only change is the expiration date and the code on the back.  We recommend calling merchants that have you number and updating the new information

How do I manage my new card?
A:  You can download My Mobile Money from the links below.  On this app, you can set alerts for transactions (getting an alert each time your card is swiped), balance alerts, and others.  You can also switch your card on and off if you happen to misplace it.  Download from the links below or search in each store from your device and search for ” My Mobile Money”.
EMV Chip
Your CityMark MasterCard Debitcard now includes chip-enabled technology. As chip technology will soon become the security standard in the U.S., many merchants are beginning to accept chip cards and we want you to be ready. You’ll enjoy greater security when making purchases at a chip-enabled terminal since the chip provides better protection against counterfeit fraud.

Easy to use
Use your personal chip card to make transactions at the same places you do today. For merchants who have chip-enabled terminals, insert your card and approve your purchase. Otherwise – swipe your card as you normally would.

Added layer of security
The new chip on your card provides additional security when used at a chip-enabled terminal. Data stored on the chip is more difficult to counterfeit.

Accepted anywhere
Chip-enabled terminals are coming to stores throughout the U.S. so you’ll be ready to use your card when you see the new terminals. You’ll enjoy greater acceptance when traveling as chip cards are common in over 130 countries around the world, including Canada, Mexico and the United Kingdom.

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If you are ever having trouble with your new EMV card, please call us at 570.826.8244.

 

Download My Money Mobile

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